Chris Steyaert, full professor of organizational psychology at the University of St. Gallen, talks about two major topics within the frame of Workplace Wisdom, namely fulfillment and surprise. As a matter of fact, he talks about the fact that we drink from life’s well and become fulfilled. Similar to quenching our thirst, fulfillment nourishes our soul. When he talks about surprise, Steyaert compares it to a wave that is undulating and unpredictable. It is an unexpected gift, crashing against our senses.